Local tech support for homes and small businesses

Diagnosis is free and pricing is confirmed before work begins.

Request Help See Services About Us
Home Support
Remote help or in-home visits
  • Slow computers and tune-ups
  • Wi-Fi, printers, and new devices
  • Senior-friendly, patient help
See home services
Business Consulting
After-hours support for teams
  • Workstations, email, and accounts
  • Wi-Fi/network setup and stability
  • Backups and security basics
See business consulting
Service area
Newport • Bangor • Waterville • Dexter • Pittsfield + nearby
Contact hours
6AM - 9PM (30 min response time)
Appointments
Weeknights 5PM - 9PM · Weekends 6AM - 6PM

Testimonials

Local clients sharing their experience.

“Very patient and explained everything clearly. I finally understand Windows 11, thank you Cole!”

Eric T., Newport ME

“Fixed my Wi-Fi and printer the same day. Polite guy with great pricing.”

Jessica M., Corinna ME

“Great local tech help. Much easier than calling Geek Squad.”

Iain C., Bangor ME

Services

Clear, patient help for home tech — from quick fixes to full setups.

Start remote or schedule an in-home visit.

Remote & Phone Support

Remote sessions or phone guidance for software issues, email, printing, slow PCs, and quick fixes when you want help now.

$40 (30 min) · $80 (60 min)
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In-Home Computer Help

Hands-on visits for device setup, printers, TVs, and everyday tech troubleshooting across your home.

$100 first hour · $40 per additional 30 min
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New Computer Setup & Transfers

We set up your new computer, move photos/files, connect printers, and walk you through the basics.

$120–$250 (confirmed before starting)
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Wi-Fi & Home Network Help

Fix dead zones, slow speeds, and router or mesh setups so every room gets reliable coverage.

Billed at the in-home rate
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Virus Removal & Tune-Ups

Cleanup for pop-ups, malware, and slowdowns plus security checks and performance tune-ups.

$100 standard · $150 severe/full tune-up
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Senior Computer Support

Patient, repeatable help with notes, reminders, and follow-up so everything stays easy to use.

Monthly Help Plans: $49 remote-only · $79 in-home + remote
Free consultation
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Business Consulting

After-hours IT consulting for small businesses across Central Maine.

Remote-first guidance with scheduled on-site blocks.

Remote Support Consulting

Remote troubleshooting and guidance for staff, software, email, and quick fixes without an on-site visit.

Remote consulting: $90/hr · 30-min minimum
Request consult Learn more
On-Site Consulting

Scheduled visits for hardware, network issues, and hands-on fixes when remote support is not enough.

On-site consulting: $120/hr · 1-hour minimum
Request consult Learn more
Workstation Setup Consulting

New hire setups, upgrades, and migrations for PCs or Macs, plus printers and accounts.

Projects quoted after a free diagnosis call
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Wi-Fi & Network Consulting

Secure Wi-Fi, router/firewall setup, and guest networks for reliable coverage.

Projects quoted after a free diagnosis call
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Email & Collaboration Consulting

Microsoft 365 or Google Workspace setup, migrations, shared mailboxes, and MFA.

Projects quoted after a free diagnosis call
Request consult Learn more
Backup & Security Consulting

Backups, device health checks, and security hardening to reduce downtime.

Projects quoted after a free diagnosis call
Request consult Learn more

About

Local, patient tech help in Central Maine

Tech help in progress

Tech help without the runaround

Hi, I'm Cole. I run Sebasticook Tech Support so your tech works the way it should - without jargon or upsells. I handle the everyday problems that slow you down: Wi-Fi drops, printers, slow computers, and new device setup.

You'll get clear answers, fair pricing, and a plan that fits your home or small business. Remote-first when possible, in-person when it matters. Not sure what you need? Reach out and I'll guide you.

Patient help
Clear explanations
Local & reliable
Central Maine
Straightforward
No upselling
Request Help Message on Facebook

Serving Central Maine. Remote support available wherever you are.

Contact

Get in touch with us - we're here to help!

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Diagnosis is free. You only pay once work begins and pricing is confirmed.

FAQ

Quick answers before you reach out.

Yes. We can talk through the issue and outline next steps at no charge. You only pay once work begins.

Both. Many issues can be solved remotely, and in-home visits are available when hands-on help is needed.

Central Maine including Newport, Bangor, Waterville, Dexter, Pittsfield, and nearby towns.

Absolutely. I go step by step, explain in plain English, and can leave written notes if helpful.

You will get a reply within the listed contact hours to confirm details, pricing, and a time that works.
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